Shipping Policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible.

Processing Time

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Times

Estimated delivery times vary depending on the destination country:

• Europe: 5–12 business days
• United States & Canada: 7–15 business days
• Australia & New Zealand: 7–20 business days
• Rest of the World: 10–25 business days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on the destination and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking information.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our customer support team. We will work with the shipping carrier to assist in locating your shipment.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through our website or by email.